Pier One Sydney Harbour, Autograph Collection, Sydney

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Key details

About the Hotel

11 Hickson Road, Walsh Bay, Sydney, Australia, 2000

Perfect

8.9

9.3

/10

4.5

4.2

“The location offers fine views and easy access to attractions!”view full review

Location

Pier One Sydney Harbour, Autograph Collection is situated directly on the water, offering stunning views of the Sydney Harbour Bridge and Walsh Bay. Its proximity to attractions like The Rocks, Barangaroo Reserve, and the Sydney Observatory enhances the experience for every visitor. Guests can explore the Creative Precinct and enjoy leisurely strolls along the scenic pier.

Dining

PIER dining provides a harbourside culinary experience with a menu showcasing the best of Australian cuisine. The venue features both indoor and terrace dining options, perfect for enjoying meals with a view. Guests can savor the signature cocktails at the outdoor bar, particularly enjoying the renowned 'Sunset Spritz' during golden hours.

Rooms

The hotel boasts 189 federation style rooms that merge heritage elements with contemporary chic furnishings. Many rooms offer panoramic views of Sydney Harbour, enhancing the stay with striking natural beauty. Select accommodations include private balconies, delivering a personal touch to visitors' experiences.

Event Spaces

With ten versatile function rooms available, Pier One supports both corporate meetings and social events. Each space features floor-to-ceiling windows, allowing for abundant natural light and harbour views. The Bridge Marquee stands out, providing an iconic setting for larger groups overlooking the Sydney Harbour Bridge.

Pet-Friendly Amenities

Pier One Sydney Harbour welcomes dogs with pet-friendly spaces available throughout the property. Guests can enjoy outdoor dining options while accommodating their furry companions, making it a complete experience. Nearby walking areas provide opportunities for leisurely strolls alongside picturesque waterfront views.

Highlights

Location: Directly on the water with stunning harbour views

Dining: PIER dining with Australian culinary offerings

Rooms: 189 federation style rooms with private balconies

Event Spaces: Bridge Marquee with iconic harbour views

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Bridge View Room

2 persons

30 m²

1 King-size bed

Water view

Shower

Coffee machine

room details

Suite Harbour View

2 persons

50 m²

1 King-size bed

Harbour view

Shower

Coffee machine

room details

Hickson Suite

2 persons

45 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Water Juliet Balcony Guest room 1 King Walsh Bay view

2 persons

30 m²

1 King-size bed

Bay view

Shower

Coffee machine

room details

Click button to see more rooms

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Sydney 2.2 km

Airports

Kingsford Smith (SYD) 14.1 km

Wollongong (WOL) 104.7 km

Train

Circular Quay Station800 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Really good Breakfast Experience

“The breakfast buffet at Pier One was absolutely world-class. I was genuinely impressed with the variety and quality of the food. From freshly prepared eggs to delectable pastries, there was something for everyone. The atmosphere while dining overlooking the water made the experience even more enjoyable.” view full review

Comfortable Room Amenities

“My room was beautifully appointed with thoughtful touches that made my stay extra special. The bed was incredibly comfortable with plush pillows that ensured a restful night's sleep. I also appreciated the additional amenities, like a well-stocked minibar and high-end coffee and tea options in the room.” view full review

Fantastic Gym Facilities

“The gym was equipped with modern workout machines and ample space for various exercises. It was a great way to stay active during my stay. I loved the bright and airy atmosphere, making my workouts feel more enjoyable and less like a chore.” view full review

Luxurious Bathroom Features

“The bathroom was a highlight of my room, featuring a generous shower that felt like a rain shower. It added a touch of luxury to my daily routine. The fixtures were modern and added to the overall elegant feel of the accommodation.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

11 Hickson Road, Walsh Bay, Sydney, Australia, 2000

Map view

11 Hickson Road, Walsh Bay, Sydney, Australia, 2000

City landmarks

Opera House

Sydney Opera House

1.9 km

Park

Royal Botanic Gardens

2.0 km

Bridge

Sydney Harbour Bridge

950 m

Landmark

Sydney Harbour

2.4 km

Aquarium

SEA LIFE Sydney Aquarium

2.3 km

Amusement Park

Luna Park Sydney

2.6 km

Mall

The Rocks

780 m

Museum

Museum of Contemporary Art Australia

940 m

Landmark

Darling Harbour

2.1 km

Gallery

Art Gallery of New South Wales

2.5 km

Landmark

Darling Harbour dining

2.4 km

Park

Hyde Park

2.1 km

Planetarium

Sydney Observatory

920 m

Monument

Mrs Macquarie's Chair

2.8 km

Landmark

Circular Quay

1.2 km

Museum

Australian National Maritime Museum

2.6 km

Mall

Queen Victoria Building

2.4 km

Church

St Mary's Cathedral

2.4 km

Landmark

Pylon Lookout at Sydney Harbour Bridge

2.5 km

Museum

Museum of Sydney

970 m

Museum

The Rocks Discovery Museum

800 m

Zoo

Taronga Zoo

3.3 km

Landmark

Sydney Tower Eye Observation Deck

2.0 km

Garden

Chinese Garden of Friendship

2.5 km

Zoo

WILD LIFE Sydney Zoo

2.2 km

Museum

Government House

970 m

Museum

Powerhouse Museum

2.8 km

Museum

Justice and Police Museum

1.4 km

Landmark

Observatory Hill Park

1.0 km

Bridge

Sydney Harbour Bridge Climb

950 m

Nearby

Sydney Harbour Bridge

Pylon Lookout at Sydney Harbour Bridge

500 m

Restaurants

Lobby Lounge Bar

220 m

11 Hickson Road

Hickson One

220 m

Pier One Parkroyal

The Dining Room

540 m

93 Macquarie St Sir Stamford at Circular Quay Hotel Sydney

The Bar

410 m

Park Hyatt sydney 7 Hickson Road

The Original Harbour View

430 m

18 Lower Fort Street

Quay Restaurant

750 m

Upper Level

Lotus Dumpling Bar

330 m

U 3 16 Hickson Rd Dawes Point

Azzurro 753

340 m

Shop 7-8 16 Hickson Rd

Reviews and Ratings

Feedback from previous guests about their experience.

Chris

United States, March 2025

6.6/10

I enjoyed a four-night stay at Pier One Sydney Harbour in January, and I must say that the location is ideal, providing scenic views while being a peaceful retreat from the hustle and bustle of Circular Quay. My room was spacious, well-appointed, and exceptionally clean. However, I did encounter some service hiccups during my visit, particularly regarding responsiveness and attention to detail. Overall, my experience was positive, but there are areas for improvement.

Rooms

8.0

My room was spacious, clean, and full of natural light, featuring a comfortable bed and great amenities like a Dyson hairdryer. It was cozy and unique compared to standard hotel rooms.

Service

6.0

The service was hit or miss; while some staff were friendly and helpful, I faced delays in room service and at the front desk, which impacted my overall satisfaction.

Location

9.0

The hotel is ideally located right by the harbor, making it easy to access Circular Quay and The Rocks. The views of the Harbour Bridge were stunning and added to the charm of my stay.

Dining

7.0

Breakfast options could use improvement, as they were not as extensive as I expected. However, the quality of the meals I did order was good, especially at odd hours like mid-night pizza.

Facilities

7.0

The hotel offers various facilities like room service and tours/ticket assistance. Yet, during my stay, some amenities felt understaffed and required additional attention.

Louis

United States, March 2025

6.8/10

I had a mixed experience at Pier One Sydney Harbour. The location was absolutely stunning, right by the harbor and easy to explore the city. However, there were several issues that took away from the experience, like the slow drinks service and some unexpected upsells during my stay. Overall, it was nice but could've been better.

Rooms

6.0

My room was spacious and had a great view, but the decor felt a bit tired and the window was dirty, which muddled the view. The amenities were decent, but the layout was odd with limited storage.

Service

7.0

The staff were friendly and welcoming, offering a complimentary glass of sparkling wine at check-in. However, service was slow at times, especially with drinks in the restaurant.

Location

9.0

The hotel is in an amazing spot, within walking distance to many attractions like the Opera House and the Rocks. It was perfect for sightseeing and catching ferries.

Dining

7.0

The breakfast buffet was fantastic with a good variety, but I was disappointed when the restaurant was closed for private events, leading me to dine elsewhere more often than not.

Facilities

6.0

The hotel had some nice amenities, but I found the room service choices lacking in quality, and some areas felt under-maintained.

Roy

United States, February 2025

6.8/10

I had a wonderful stay at Pier One Sydney Harbour, Autograph Collection. The location was unbeatable, just a quick walk from key attractions like the Sydney Opera House. The service was generally friendly, though there were some hiccups with housekeeping. Overall, the experience was fantastic, especially the dining options and views from the room. 😊

Rooms

8.0

My Bridge View Room was spacious and clean. It had a great layout connecting the kitchenette, living area, and bedroom. The stunning views of the harbor were just a bonus! I was a bit disappointed that my daughter's bed arrangement was not as expected, but we managed.

Service

7.0

I appreciated the warm welcome and the staff's attentiveness throughout my stay, especially when they provided a welcome drink upon check-in. However, there were a few moments, particularly with room service and housekeeping, that fell short of expectations. I had to request an iron multiple times, and my room wasn't serviced timely once. Still, they endeavored to rectify any issues.

Location

10.0

The hotel's location is perfect! It's conveniently situated near Circular Quay and The Rocks, making it easy to explore the city's main attractions on foot. Plus, being right next to the iconic Sydney Harbour Bridge is simply stunning! 🌉

Dining

8.0

The breakfast buffet was impressive with a wide variety of options, including made-to-order eggs and fresh juices. While I did notice some chaos at the dining area due to staffing, the food quality was great overall.

Facilities

7.0

The hotel offered excellent facilities, including room service, dry cleaning, and concierge services. I was pleased with the amenities available, but I did find some things could have been better organized, particularly during busy times.

Joseph

United States, November 2024

7.4/10

My stay at Pier One Sydney Harbour was largely wonderful, but there were a few hiccups along the way. I appreciated the attentive service and beautiful views, but I did encounter some issues with room readiness and communication. Overall, the hotel offers a unique charm and is conveniently located, making it a good option for anyone visiting Sydney.

Rooms

8.0

My room was modern, spacious, and had a beautiful view of the Harbour Bridge. However, I noticed it was a bit dark due to the small window, and the air conditioning didn't work very well.

Service

8.0

The staff were incredibly friendly and attentive, especially Jess at reception, who went out of her way to make sure I felt welcome. Her personal touch with amenities was appreciated. However, I did experience some delays in communication for room service that could be improved.

Location

9.0

The location was fantastic, right by the waterway and close to major attractions like the Opera House. It felt like a hidden gem that allowed me to enjoy Sydney without the hustle and bustle.

Dining

9.0

Dining at the hotel was excellent with a wide variety of choices available. Breakfast was particularly impressive, with fresh options that set me up for the day.

Facilities

7.0

The hotel had great facilities, including room service, which could benefit from faster response times. Amenities like the welcome drink added a nice touch to my experience.

Gregory

United States, November 2024

7.4/10

I had a staycation at Pier One Sydney Harbour to celebrate a special occasion, and overall, it was a good experience. The staff were incredibly friendly and went out of their way to make our stay nice, particularly with thoughtful touches like a dessert plate in our room. However, there were some hiccups with room details and service during our stay that warranted attention. While the views from our waterview heritage room were stunning, the experience was somewhat marred by noise from the bar below and some communication issues with the concierge.

Rooms

8.0

The waterview heritage room was immaculate and offered beautiful harbour views, though noise from the bar below was a drawback. However, the cleanliness and decor were impressive.

Service

7.0

The staff were exceptionally friendly and made us feel special, especially Eugene, who helped with our celebration arrangements. However, there were delays in receiving our bags and some communication lapses at the concierge.

Location

9.0

The location is perfect, just a short stroll to major attractions like the Opera House and the harbour, allowing easy access to everything I wanted to explore.

Dining

8.0

Dining at the Gantry restaurant provides a great experience, set in a lovely atmosphere with delicious food options. Breakfast each morning was enjoyable, but I wished there were more variety.

Facilities

6.0

While the hotel offered useful amenities like room service and ticket assistance, I missed having a poolduring my stay. However, everything was well-kept and functional.